Adams Technology Group
Artificial intelligence has a critical role in modern IT — just not on the front line replacing human interaction. For decades, the IT industry has steadily removed people from the customer experience in the name of efficiency and cost savings. First came voicemail. Then auto-attendants. Then endless IVR trees. Now AI-powered chatbots and virtual agents […]
Why overlooked infrastructure quietly becomes your most expensive downtime risk Out of sight. Out of mind. That’s how most organizations treat the small room where their network, power, and connectivity live. When CFOs think about technology risk, the focus is usually on applications, cybersecurity, or cloud spend. Rarely does the conversation include a 100-square-foot data […]
For years, IT support followed a familiar pattern: something breaks, it gets fixed, and business moves on. That reactive model once worked—but over the last five years, technology has evolved at least tenfold, while many IT teams and service models have failed to evolve with it. Simply repackaging the same reactive approach into a monthly […]
VPNs, Zero Trust, and the Mid-Market: Key Takeaways from Zscaler’s 2025 VPN Risk Report As mid-market organizations modernize their infrastructure and embrace hybrid work, one theme keeps coming up: traditional VPNs are turning from a necessary evil into a real liability. Zscaler’s ThreatLabz 2025 VPN Risk Report, produced with Cybersecurity Insiders, surveyed more than 600 […]
The Cybersecurity Risks of Airplane Wi‑Fi Wi‑Fi is now the norm on most planes. The convenience of in-flight WiFi is now punctuated by Teams and Slack DMs, emergency requests, and urgent email notifications. With my last refuge of ‘connectivity’ gone, a new question emerges: Should we have cybersecurity concerns about airplane Wi‑Fi? The answer is […]