ATLAS™
ATLAS™
The Performance Standard
At Adams Technology Group, every client engagement begins with ATLAS™ — our U.S.-based performance promise and the foundation of every ATG service.
It’s not just a framework; it’s our commitment to enterprise-grade execution for the mid-market.
The 3|29™ System
3
Rings
Every phone call is answered within 3 rings by a live, U.S.-based expert. No phone trees. No waiting.
29
Minutes
Emergency tickets receive a response in 29 minutes or less. We value your time as much as you do.
1st
Resolution
Issues are handled by technicians empowered to solve them on the first touch, not passed through dispatchers.
Services
Contact ATG
Strategic Technology Offerings
Comprehensive IT management and security frameworks designed to protect, optimize, and scale your business operations.
Microsoft Solutions Partner
Consulting and M365 Integrations
We design, deploy and harden Microsoft 365 to a Zero Trust standard across identity, data, and device, then run it alongside your internal IT team.
- AI Readiness
- Built for regulated financial and professional services firms
- ATG is SOC 2 attested, and we run the same architecture we deploy.
Co-Managed IT
Option 1
Enhance your existing internal IT team with specialized expertise and additional bandwidth via a-la-carte add-ons.
Available Add-ons:
- Helpdesk
- Network Admin
- Security Admin
- Cloud Admin
- Server Admin
- Integration
Managed IT
Option 2 (*ATG Risk Intelligence™ required)
Comprehensive, outsourced technology management. We handle everything from the helpdesk to procurement.
Included Services:
- Helpdesk
- Network Admin
- Security Admin
- Cloud Admin
- Server Admin
- Integration
