At Adams Technology Group, every client engagement begins with 3|29™ — our U.S.-based performance promise and the foundation of every ATG service.
Speed.
Precision.
Accountability.
3 Rings.
29 Minutes.
First Resolution.
Every phone call answered within 3 rings.
Every ticket responded to within 29 minutes.
Every issue handled by U.S.-based First Resolution Technicians — not dispatchers.
Adams Technology Group
